ocr: Knowledge Management Objectives What are the primart casous shat largo companes mplement koowledge managemert effortsiin da survey conducted by the. American Productivity, & Quality. Center, wkofrespondents whicte included che: ikes off Hewlett-Packard, Texas Instruments, National: Semiconductor,; and Artaur AndersenLLe: cted the: transfer. of best practices as: : Key objective. Transter: of Best: Practices 89% Increasing employce Capabilities 83% Customner/Market intormation 77% Process mprovement 67% Leverage inceliectual Capitel 67% New: Product Development 61% Customer Kelationship Managem ...
